Make fully sure your reframes and recommendations are applied
Often exactly what a customer needs is pretty apparent. Everyone can notice it. And as youâ€™re maybe not shackled by the old proven fact that â€˜therapy must never be directiveâ€™, you come straight away together with your wonderful recommendation, re-frame or clearly â€˜spot onâ€™ (for your requirements) little bit of sage advice.
And what are the results?
They nod politely. â€œYeah, yeah, Iâ€™ll try thatâ€¦â€
However you understand they wonâ€™t. And you also sense youâ€™ve blown it.
Exactly just exactly What has occurred?
Everything youâ€™ve thought to them â€“ even though it might be just what they want â€“ does not feel valuable in their mind. Read more