Allow the caller understand you will be calling that agency right to confirm their identification before you talk further with him.
Make sure to inform the caller that when their tale does not have a look at you will be reporting the phone call compared to that exact same police force agency. “Tell them you will call the cops on it,” insists Howard.
Record and report. Think about recording the phone call but be sure to obtain the caller’s OK if that is required by the state’s law. So you can file a complaint if you don’t record the call, take notes. “All customers who have these threatening telephone calls should register complaints aided by the Federal Trade Commission in order that they have actually accurate documentation for the claims in addition to figures called from,” claims Jean Ann Fox, manager of monetary solutions, customer Federation of America. “The FTC cannot manage complaints independently but requires a big repository of issue information to help in enforcement.” It is additionally a good notion to deliver a duplicate of one’s issue to a state attorney general, Better Business Bureau together with customer Financial Protection Bureau. Read more →